Download Adobe Reader

IMPORTANT NOTE:  The FAA eForm Service has been tested to work optimally with Adobe Reader or Acrobat Professional v8.1.1. Acrobat Professional 7.0.5 will work with the current system, but upgrading to v8.1.1 is recommended. Later updates in the 7.0 release (specifically 7.0.7 and 7.0.8 for Reader or Acrobat) have a known issue with digitally signing forms. To avoid this problem, uninstall any version of Adobe 7 Acrobat Professional other than 7.0.5 or upgrade to the recommended version 8.1.1.

How to check which version is currently installed

1. Open Adobe Reader
2. Select Help from the Menu Bar and click About Adobe Reader
3. Note the version displayed on the upper right area of the splash screen.
4. If it states Version 7.0.7 or 7.0.8, proceed with the uninstall instructions below.
5. If it states Version 7.0.5, you don’t have to do anything, however, Reader v8.1.1 is highly recommended. If you wish to upgrade Reader, proceed to the uninstall instructions below.
6. If it states Version 8.1.1, nothing else needs to be done.

Note: To uninstall Adobe Reader, you need to have administrative rights to your computer. If you do not have administrative rights, contact your local computer support staff to remove Adobe Reader and install the supported version.

Uninstall Instructions for older versions of Reader

1. Close all open applications and programs.
2. Click the Start Button and select the Settings menu item (if available)
3. Click on Control Panel
4. Click on Add or Remove Programs

Once the Programs list appears,

1. Scroll through the list and select the older version of Adobe Reader (7.0.5, 7.0.7 or 7.0.8)
2. Click the Remove button at the right
3. Click Yes
4. Follow the onscreen removal instructions.
5. When prompted, reboot the computer.

Once rebooted, download and install the supported version provided by clicking the link on the right. To install, click the Adobe Reader icon on the right. This will bring up the File Download screen. Click on the Run button. After the Optimizer runs, the Setup screen will appear. Click Next, then click Next again at the Welcome and Destination screens. At the Ready to Install screen, click Install. At the Setup Completed screen, click on Finish.

Once installed, double click the Adobe Reader icon on your desktop. Click the Accept button on the license agreement screen, then close. If a message appears asking if you want automatic updates, select No.

Adobe Reader is now ready to be used with eForm Service.